Secretary of State office in 603 Romence Road

Customer Reviews about Secretary of State office:

• ★ ★ ★ ★ ☆
  I went in today to update my address on my enhanced license after a woman at the Kalamazoo Secretary of State spent 15 minutes arguing with me about where "SE" was supposed to go in my address. Although this branch had a longer wait time, I probably only spent a total of 25 minutes there. The woman at the first window was very helpful. She fixed my address correctly and was pleasant​ despite working in the hell hole that's known to all as the Secretary of State. If, God forbid, I ever have to go to the Secretary of State again while in the Kalamazoo area, I will make a point in driving the extra 20 minutes to this Secretary of State instead of the Kalamazoo location.
  By Tori J, September 23, 2017
• ★ ☆ ☆ ☆ ☆
  Place is a joke and waste of time. Staff always has some remarkable smart comment to say. Disrespectful on how they deal with their customers. Went in there to update my CDL. A day later I had to call the headquaters to see if my license was updated and the staff that helped me didn't even update my license correctly. Not only a waste of time but if you can't perform the tasks you are given why are you even working in this facility. The last time I ever go to this facility.
  By Scott Young, September 04, 2017
• ★ ★ ★ ★ ★
  Took 10 min, making an appointment is great!
  By Brad Visel, October 21, 2016

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